Terms of Service

1. Acceptance

By creating an account or using AirRemote, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the service. You must be legally capable of entering into this agreement.

2. Accounts

You must provide accurate account information, protect your credentials, and promptly notify us of suspected unauthorized access. You are responsible for activity under your account and for ensuring that anyone you authorize to use shared access follows these terms.

3. The AirRemote service

AirRemote provides remote connectivity, monitoring, scheduling, alerts, and control for supported gateways and compatible devices. Features may depend on internet, Wi-Fi, Bluetooth, third-party networks, device firmware, power, and hardware that AirRemote does not fully control.

We may modify, suspend, or discontinue features, provide updates, or impose reasonable technical limits. We will try to provide notice of material changes when practical.

4. Connected-device safety

AirRemote is not an emergency, security, fire, life-safety, or guaranteed animal-safety system. Remote commands, schedules, status readings, and alerts may be delayed, fail, or be inaccurate because of connectivity, power, hardware, software, weather, obstruction, or other conditions.

You are responsible for installing, maintaining, inspecting, and operating your gateway and connected devices safely; following manufacturer instructions; keeping physical safeguards and manual access available; and independently confirming conditions when safety or property may be affected. Do not rely solely on AirRemote for time-critical or safety-critical action.

5. Acceptable use

You may not use AirRemote to violate law or another person’s rights; access accounts or devices without permission; interfere with or overload the service; introduce malicious code; bypass security or technical controls; reverse engineer the service except where law expressly permits; or use the service in a manner likely to cause harm.

6. Communications

When you enable alerts or provide contact details, you authorize us and our providers to send service-related email or SMS communications. Message and data rates may apply. Delivery is not guaranteed. You are responsible for keeping contact information current and having permission to provide each destination.

7. Third-party products and services

AirRemote may interoperate with third-party hardware, networks, applications, and services. Their terms and warranties apply separately. AirRemote is not responsible for third-party products or services. RUN-CHICKEN and other marks belong to their respective owners; references to compatible products do not imply ownership of those marks.

8. Ownership and feedback

AirRemote and its software, content, branding, and technology are owned by AirRemote or its licensors and are protected by applicable law. Subject to these terms, we grant you a limited, revocable, non-transferable right to use the service for its intended purpose. If you provide feedback, you allow us to use it without restriction or compensation.

9. Suspension and termination

You may stop using AirRemote at any time. We may restrict or terminate access if you violate these terms, create risk or legal exposure, fail to pay applicable charges, or misuse the service. Provisions that by their nature should survive termination will remain in effect.

10. Disclaimers

To the fullest extent permitted by law, AirRemote is provided “as is” and “as available.” We disclaim implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and warranties arising from course of dealing. We do not warrant uninterrupted, secure, or error-free operation or that a command, alert, schedule, or status will be delivered or completed.

Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

11. Limitation of liability

To the fullest extent permitted by law, AirRemote and its suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, use, animals, property, or business interruption arising from or related to the service.

To the fullest extent permitted by law, our total liability for claims relating to AirRemote will not exceed the amount you paid for the service during the twelve months before the event giving rise to the claim, or US$100 if you paid nothing. These limitations do not apply where prohibited by law.

12. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold AirRemote and its personnel harmless from claims, losses, and expenses arising from your unlawful use of the service, your connected devices, your breach of these terms, or your violation of another person’s rights.

13. Changes to these terms

We may update these terms. We will post the revised terms and update the effective date, and may provide additional notice for material changes. Continued use after revised terms become effective means you accept them to the extent permitted by law.

14. General terms

These terms and the Privacy Policy are the agreement between you and AirRemote regarding the service. If a provision is unenforceable, the remaining provisions remain effective. A failure to enforce a provision is not a waiver. You may not transfer these terms without our consent; we may transfer them as part of a reorganization or business transaction.

15. Contact

Questions about these terms may be sent to support@airremote.io.